Symantec backup exec 2014 remote agent uninstallation fails
(Manual uninstall )
If uninstallation of Symantec
backup exec remote agent 2014 fails, you can do it manually as below:
Map the Symantec backup exec
installation server folder on the machine which agent was installed.
Run “uninstallaaofox64”
from mapped drive :
stop all Symantec backup
exec services
Open registry editor and
delete this keys and their sub keys:
1.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{856D9205-4AA3-ADD2-CE6EFF23ED9E}
2.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Remote
Agent for Windows Servers
3.
HKEY_LOCAL_MACHINE\Software\Symantec\Backup Exec For Windows
BY DEFUALT ONLY BACKUP
OPERATORS HAVE ACCESS TO THIS KEY AND ITS SUB KEYS, IF YOU GET ERROR WHILE
DELETING THIS KEYS FIRST TKE OWNERSHIP AND THEN GIVE YOUR USER FULL CONTROL TO
EACH SUB KEY, NOW TRY TO DELETE.
4.
HKEY_LOCAL_MACHINE\Software\Wow6432node\Symantec\Backup Exec For Windows
(64-bit machines only)
5.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BackupExecAgentAccelerator
6.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bedgb
7.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\PDVFSService
8.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\PDVSNP
9.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\PDVFSDriver
Delete the remote agent
installation directory:
%PROGRAMFILES%\Symantec
Reboot the machine.
