Symantec endpoint manager antivirus definitions can be updated via .jdb file which you can download it from below link address, so you can update Symantec endpoint antivirus definitions either offline!
Here an step by step (with pictures) instruction :
1. First go to this link and download file with .jdb extention at the bottom of page :
2. Make sure the downloaded file has .jdb extention and if it doesn’t rename the file extention to .jdb.
3. Copy downloaded file (the .jdb file) to :
If your server is 32 bit : C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming
If your server is 64 bit:C:\Program Files(x86)\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming
This locations are defaults.
4. After about 30 second you will see a folder created in above path.
5. If this not happened, make sure you copied and not moved the file.
6. Wait at least 10 minutes.
7. If there is no file or folder in the “incoming” folder, then your server is updated.
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